Browsing. We do not collect any personal data if you are merely browsing the Platform, except as indicated in “Technical data” below.
Registration. On registering for Qustodio Services, we will collect the following personal data: name, surname, email address. This data is obligatory and if they are not provided, an account cannot be created.
General. The data we collect is used for the development of our contact with you and for the provision and management of your Qustodio account and the Services provided to you (as described in the Terms), to measure and improve those services and features, to provide you with customer support, the sending of any newsletters, notification emails or commercial communications in general about the Services and products and any new features, offers or promotions offered by us, and for compliance with the Terms and other legal communications. Registered users are also sent notification emails about activities the Service. We may process such information on an aggregated non-identifiable basis for establishing user general attributes and profiles and share such information with third parties to help improve or promote our service or offer joint services.
Data removal. Through the Platform control panel you may delete all historical data saved. This data will no longer be accessible and will be fully removed from our systems on the next back-up.
Disclosure. We treat your personal data with strict confidentiality in accordance with applicable law. However we shall disclose any personally identifiable and/or non personally identifiable information about you or your use of our Services, in compliance with a legal obligation or in order to correctly deliver our Services or perform other obligations in accordance to the applicable regulations and rules set forth in the Platform Terms, or in the event of a sale of change of control of the Company.
Commercial Communications. By filling in and sending your data to us, you expressly consent to receive electronic commercial communications regarding the subject matter of the Platform and other Services in accordance to applicable law, including alerts, notices, newsletters, offers and promotions. If you do not wish to receive information from this Platform you can expressly opt out by sending a notification to firstname.lastname@example.org.
We have adopted technical and organizational measures to preserve and protect your personal information from unauthorized use or access and from being altered, lost or misused, taking into account the technological state of art, the features of the information stored and the risks to which information is exposed. We currently implement basic level security measures, as set out in Spanish Royal Decree 1720/2007, for all personal data processed on our Platform.
However, due to the nature of the information and related technology, we cannot ensure or guarantee the security of your personal information and expressly disclaims any such obligation. If we learn of a security breach, then we will attempt to notify You electronically so that You can take appropriate steps.
In registering for a Qustodio Service account and collecting any third party personal data within the context of this account (“Third Party Data”), you shall be the Data Controller and you appoint us as a Data Processor of such data, for the purpose of providing the Qustodio Service.
Service Configuration. Qustodio Services and Software provide content monitoring and filtering services, as described in the Terms. As part of the same, significant amounts of personal data may be collected and transmitted by the Software to the Platform, including data relating to the end-users, URLs that are visited and communications sent by the end-user. Users of the Service is responsible for configuring the filtering and monitoring services on the User dashboard hosted on the Platform, which will determine the data that is processed. The level and degree of such monitoring is entirely at the control of the User and the Company will not be liable for any such configuration and control carried out by the User. All such data will be under the responsibility of the User, with the Company as data processor in accordance with this Section D.
To the extent that we are such Data Processor, we shall (a) implement appropriate technical and organizational measures to safeguard the Third Party Data against any unauthorized or unlawful access, loss, destruction, theft, use or disclosure; (b) limit access to the Third Party Data only to those employees who need to know it to enable the Processor to perform the Services; (c) only process the personal data as specified by this Policy and in accordance with your instructions, and (d) will not use the Third Party Data for any purposes other than those related to the performance of the Services or pursuant to your written instructions. Upon the expiry or termination of this Agreement by way or de-registration, or upon your request, we will cease any and all use of the Third Party Data and will destroy or return it to you. We will not disclose the Third Party Data to any third party without your prior written consent of the Customer.
As Data Processor we may provide access to any such Third Party Data to a subcontractor processor if we reasonably consider such access and processing necessary to the performance of the Services. In the event of such access and before the access takes place, we shall ensure that an agreement with the third party is in place which is sufficient to require it to treat personal data in accordance with the applicable provisions of this Agreement and applicable, signing for an on your behalf. In particular, you authorise us to subcontract hosting services to Amazon Inc. and support services at ZenDesk.com, both of them in the USA.
You warrant that you have all the appropriate consents from data subjects whose personal data are submitted to us in the course of the provision of the Qustodio Service or collected and transmitted to us by the Qustodio Software. You will indemnify and keep us harmless from all claims, damages and losses we may suffer relating to or arising out of the processing of third party personal data submitted to our systems during the course of use of the Qustodio Software and the provision of the Services.
Cookies. This Platform uses “cookies”, small data files generated in your computer and associated to users. The cookies used cannot read data from the hard disk. The cookies also enable recognition of the users only when they have been registered so that they do not have to register each time they visit or access areas or services that are reserved exclusively for them. They also provide information on the date and time of the last visit the user made to the Platform and the content selected in browsing.
Information about your computer. Due to the communications standards on the internet, when you visit our Platform we automatically receive the URL of the site from which you came and the site to which you are going when you leave the site. We also receive the internet protocol (“IP”) address of your computer and the type of web browser you are using. We use this information to analyse overall trends and to help improve the service. This information is not shared with third parties without your permission.
You have the right to access, rectify, erase, block and oppose any processing of your personal data. Moreover, you may at any time withdraw your consent to the processing of their personal data and information. This withdrawal will not have retroactive effects but may prevent providing the Services. The above is without prejudice to provisions of Spanish applicable law enabling conservation of data for the purpose of defending our responsibility and complying with mandatory legal obligations. The aforementioned rights may be effective by contacting us at email@example.com or at Passaig de Gracia 18, Barcelona, Spain.
By completing the Platform forms and submitting your personal data, you declare to have read and accepted the terms of this Policy. Without prejudice to the generality of the foregoing, you expressly and unequivocally consent to:
Your consent to personal data collection and processing may be revoked, without retroactive effects, in accordance to Sections 6 and 11 of Spanish Data Protection Law 15/1999.
Contact. Any questions regarding Qustodio, our products and services or these Terms should be addressed via the online web form or to firstname.lastname@example.org. Qustodio Technologies S.L. is registered in the Barcelona Commercial Registry, volume 38188 sheet 78 page B322132 Its registered address is Passeig de Gracia 18 2-2 08007 Barcelona, Spain. VAT nb: ESB64074883