How do I close my Qustodio account?

Closing your account? We're sorry to see you go. Please note the following important information:

• Closing your account will disconnect your devices from Qustodio and remove all protection settings for all users on these devices. It will also delete the children profiles you created and all recorded activity.
• Closing your account won't remove Qustodio from your devices. Once your account is closed, you will have to manually remove Qustodio from your device(s). You can find instructions on how to uninstall Qustodio in our Help Center. Note: this won't close your account.

If you're sure you want to proceed, please select your product to continue:

• Qustodio for Families
• Qustodio for Schools
• Qustodio for Business

×

Close Qustodio Account (1/3)

We're sorry to see you go! If you're having issues with Qustodio, do not hesitate to contact us first at support@qustodio.com. We'll do our best to help you out.

If you're sure you want to proceed, please log into your account:

Error message

---

 

Forgot password? Forgot password?

Close Qustodio Account (2/3)

Please help us improve Qustodio by telling us why you're leaving:

Please add more information in the text box to proceed.

Please select an option to proceed.

Error message

• I don't use Qustodio anymore
• Qustodio doesn't offer the features I need
• I receive too many emails
• Qustodio is not working properly on my devices
• Other (please explain in the text box below)

---

 

Close Qustodio Account (3/3)

Please read this carefully:

Closing your account will disconnect your devices from Qustodio and remove all protection settings for all users on these devices. It will also delete the user profiles you've created and all recorded activity.

Once your account is closed, you will have to manually uninstall Qustodio from your devices. You can find instructions on how to do so in our Help Center.

---

 

Your account has been closed!

You can now proceed to manually uninstall Qustodio from your devices. You can find instructions on how to do so in our Help Center.

Note that you can create a new account at any time by visiting our website and signing up again with your old login email or a new one.

Thanks,
The Qustodio Team