How to automatically forward Qustodio’s daily and weekly reports to a second email address?

By on 06-11-2015

Several Qustodio users have requested the option to set a second email address to their account, to allow the other parent to monitor the activity of their kids. Unfortunately, having 2 email addresses within the same account, or having Qustodio send the daily and weekly reports to a different email address is not possible directly within the app at the moment.

The good news, however, is that it’s really easy to set up an automatic fowarding of the reports sent by Qustodio to another email address if your account at Qustodio is associated with an email address at Gmail. And if you don’t have a Gmail account, check below to learn how to setup one up in a few minutes.

How to automatically forward Qustodio’s reports from a Gmail account to any other email address

You can forward or redirect all the emails you receive in Gmail from Qustodio to another email address. To set it up, you have to do two steps: authorize a forwarding address in Gmail, and create a filter to redirect Qustodio’s reports.

Note that Gmail can only auto-forward to one email address at a time.


To authorize a fowarding address in gmail, follow these steps:

  • Open the Gmail account that you want to forward from.
  • Click the gear in the top right.
  • Select Settings.
  • Select the Forwarding and POP/IMAP tab.
  • Click Add a forwarding address.
  • Enter the email address you want to forward to.
  • Gmail will send a verification email to that address. Open your other email account and find the confirmation message from Gmail (if can’t find it, check your Spam folder).
  • Click the verification link in that email.
  • Back in your Gmail account, reload the page in your web browser (click on the reload icon).
  • On the same Forwarding and POP/IMAP page in Settings, check that Forward a copy of incoming mail is selected and your email address is in the drop-down menu.
  • In the second drop-down menu, choose what you want Gmail to do with your messages after they’re forwarded, such as keep Gmail’s copy in the Inbox (recommended) or archive Gmail’s copy.
  • Click Save Changes at the bottom of the page.

To create a filter and forward Qustodio’s report, do the following:

  • Open the latest report received from Qustodio
  • Click the More button, then Filter messages like these.
  • Click Create filter with this search.
  • Tick Forward it to and choose the selected email address.

If you haven’t received any email from Qustodio yet, you can also do the following:

  • Click the down arrow in your Gmail search box. A window that allows you to specify your search criteria will appear.
  • In the From field, enter no-reply@qustodio.com.
  • Click Create filter with this search at the bottom right of the window.
  • Tick Forward it to and choose the selected email address.
  • Click the Create filter button.

A bit lost? Watch this video to see the setup steps one by one:



How to create a new email address with Gmail and set it as your Qustodio’s account address

If you don’t have a Gmail account, you can create one in a few minutes and set everything up to receive the reports at your current address, and at any other address, by following the simple steps described below.

1. How to create a free Gmail account in a few minutes

If you don’t have a Gmail account, you can create one for free very easily by following these steps:

That’s it! You can now access your new Gmail account with the email address and password you just created.

Here is also a short video on how to create an account at Gmail:



2. How to change your Qustodio’s account address to your new Gmail email

Finally, the last step would be to change your email address at Qustodio to your newly created Gmail adddress. For this:

  • Go to your Family Portal here: https://family.qustodio.com/
  • Go to Settings > Your account.
  • Next to the email address, click Change.
  • Enter the new email address twice click Request Change.
  • Enter your password and click OK.
  • A confirmation email will be sent to your new email address, click OK.
  • Go to your Gmail account, check for an email from Qustodio, open it and click the link provided to verify the new address.

That’s it! You can now follow the steps provided before to setup an automatic forward.

Here is also a quick video on how to change the email address associated with your Qustodio account: