How do I reset or change my Qustodio password?

Overview

There may come a time when you need to change your password, or maybe you forgot your password. We’re here to help, what is the situation?

Choose one of the following options:

I have forgotten my Qustodio password.

If you have forgotten your password and you cannot log into your Qustodio account, you can easily reset your password by doing the following steps:

1. Visit your Family Portal at the following address: https://family.qustodio.com/.

2. Click the “Forgot your password?” link on your login page.

3. Enter the email address you used to register at Qustodio and type in the captcha code provided.

4. Click “Recover password."

5. Go to your email inbox and open the email from Qustodio to reset your password.

  • Missing the password reset email from Qustodio? This email is sent almost instantly by us but please allow a few minutes for it to reach your inbox, we also advise checking your spam folder just in case it ended up there.

6. Enter your new password twice as shown below.

7. Done! You can now log into your Qustodio account using your new password.

I know my Qustodio password, but I want to change it.

You can quickly change your password for Qustodio in your Family Portal by following these simple steps:

1. Go to your Family Portal at the following address: https://family.qustodio.com/.

2. Enter your email and password, and click "Log In."

3. In the upper-right corner of the page, click “Settings.”

4. Click “Your account.”

5. Locate the password section and click “Change.”

6. Enter your new password twice as shown below.

7. Enter your old password to confirm the change.

8. That's it, you're all set! You can now use your new password to log into Qustodio.