{"id":31900,"date":"2022-05-13T07:07:31","date_gmt":"2022-05-13T07:07:31","guid":{"rendered":"https:\/\/www.qustodio.com\/?page_id=31900"},"modified":"2023-09-19T08:55:46","modified_gmt":"2023-09-19T08:55:46","slug":"help-close-account","status":"publish","type":"page","link":"https:\/\/www.qustodio.com\/it\/help-close-account\/","title":{"rendered":"Aiuto | Chiudi account"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16.1&#8243; _module_preset=&#8221;default&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.16.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Come chiudere il tuo account Qustodio<\/h1>\n<p>Alla chiusura del tuo account, tutte le tue informazioni vengono rimosse da Qustodio e non possono essere recuperate. Queste includono la cronologia delle attivit\u00e0 dei tuoi figli e le regole impostate. Per iniziare il processo, completa i passaggi di seguito:<\/p>\n<p><strong>1. Disinstalla Qustodio dai dispositivi dei tuoi figli<br \/><\/strong>Scopri come disinstallare Qustodio su <a href=\"https:\/\/help.qustodio.com\/hc\/it\/articles\/360005217357\" target=\"_blank\" rel=\"noopener\">Android<\/a>, <a href=\"https:\/\/help.qustodio.com\/hc\/it\/articles\/360005218017\" target=\"_blank\" rel=\"noopener\">iOS<\/a>, <a href=\"https:\/\/help.qustodio.com\/hc\/it\/articles\/360005221838\" target=\"_blank\" rel=\"noopener\">Windows<\/a>, <a href=\"https:\/\/help.qustodio.com\/hc\/it\/articles\/360005219297\" target=\"_blank\" rel=\"noopener\">Mac<\/a>, <a href=\"https:\/\/help.qustodio.com\/hc\/it\/articles\/360005217357\" target=\"_blank\" rel=\"noopener\">Chromebook<\/a> e <a href=\"https:\/\/help.qustodio.com\/hc\/it\/articles\/360005217357\" target=\"_blank\" rel=\"noopener\">Kindle<\/a>.<\/p>\n<p><strong>2. Annulla il tuo abbonamento Premium se lo hai acquistato tramite App Store o Google Play<\/strong><br \/>Scopri come farlo nel nostro <a href=\"https:\/\/help.qustodio.com\/hc\/it\/\" target=\"_blank\" rel=\"noopener\">Help Center<\/a>. Se hai acquistato tramite il sito web Qustodio, il tuo abbonamento sar\u00e0 annullato in automatico.<\/p>\n<p><strong>3. Chiudi il tuo account. <\/strong>Clicca <span style=\"text-decoration: underline;\"><a href=\"#close-account-family\">qui<\/a><\/span> per procedere.<a href=\"#close-account-business\"><\/a><\/p>\n<p>Per le informazioni complete in merito a quanto accadr\u00e0 alla chiusura del tuo account, leggi il nostro <a href=\"https:\/\/help.qustodio.com\/hc\/it\/articles\/360005446438\" target=\"_blank\" rel=\"noopener\">articolo di aiuto<\/a>.<\/p>\n<p><strong>Genitori aggiuntivi<\/strong><\/p>\n<p>Se sei registrato come <a href=\"https:\/\/help.qustodio.com\/hc\/it\/articles\/4429156851217\" target=\"_blank\" rel=\"noopener\">genitore aggiuntivo<\/a>, puoi chiudere il tuo account solo dall&#8217;App Genitori o dal sito. Accedi, vai alla pagina del tuo <strong>Account<\/strong> e scegli <strong>Chiudi il mio account<\/strong>.<\/p>\n<p>[\/et_pb_text][et_pb_code _builder_version=&#8221;4.16.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<script><!-- [et_pb_line_break_holder] -->\tjQuery(function($) {<!-- [et_pb_line_break_holder] -->\t\t$(\".close-account-modal\").iFrameResize();<!-- [et_pb_line_break_holder] -->\t\t\/\/ Close modal when clicking 'Cancel' button inside iframe.<!-- [et_pb_line_break_holder] -->\t\t$(window).on('message', function(e) {<!-- [et_pb_line_break_holder] -->\t\t\tvar origin = e.originalEvent.origin,<!-- [et_pb_line_break_holder] -->\t\t\t\tmessage = e.originalEvent.data;<!-- [et_pb_line_break_holder] -->\t\t\tif( origin === 'https:\/\/auth.qustodio.com' && message === 'close-account-modal-dismiss' ) {<!-- [et_pb_line_break_holder] -->\t\t\t\tvar $close_button = $( '.popup_outer_wrap .da-close' );<!-- [et_pb_line_break_holder] -->\t\t\t\t$close_button.trigger('click');<!-- [et_pb_line_break_holder] -->\t\t\t}<!-- [et_pb_line_break_holder] -->\t\t});<!-- [et_pb_line_break_holder] -->\t});<!-- [et_pb_line_break_holder] --><\/script>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Popup &#8211; #close-account-family&#8221; module_id=&#8221;close-account-family&#8221; module_class=&#8221;popup&#8221; _builder_version=&#8221;4.16.1&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;646px&#8221; custom_padding=&#8221;10px||10px||true|false&#8221; da_is_popup=&#8221;on&#8221; da_popup_slug=&#8221;close-account-family&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.16.1&#8243; _module_preset=&#8221;default&#8221; width=&#8221;90%&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code _builder_version=&#8221;4.16.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<iframe id=\"close-account-family-iframe\" class=\"close-account-modal\" src=\"https:\/\/auth.qustodio.com\/it\/iframe\/help\/close_account_modal\/family\" style=\"width: 100%\"><\/iframe>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Come chiudere il tuo account Qustodio Alla chiusura del tuo account, tutte le tue informazioni vengono rimosse da Qustodio e non possono essere recuperate. Queste includono la cronologia delle attivit\u00e0 dei tuoi figli e le regole impostate. Per iniziare il processo, completa i passaggi di seguito: 1. Disinstalla Qustodio dai dispositivi dei tuoi figliScopri come [&hellip;]<\/p>\n","protected":false},"author":25,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"[et_pb_section fb_built=\"1\" _builder_version=\"4.16.1\" _module_preset=\"default\" da_disable_devices=\"off|off|off\" global_colors_info=\"{}\" da_is_popup=\"off\" da_exit_intent=\"off\" da_has_close=\"on\" da_alt_close=\"off\" da_dark_close=\"off\" da_not_modal=\"on\" da_is_singular=\"off\" da_with_loader=\"off\" da_has_shadow=\"on\"][et_pb_row _builder_version=\"4.16.1\" _module_preset=\"default\" hover_enabled=\"0\" global_colors_info=\"{}\" sticky_enabled=\"0\"][et_pb_column type=\"4_4\" _builder_version=\"4.16.1\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_text _builder_version=\"4.16.1\" _module_preset=\"default\" global_colors_info=\"{}\"]<h1>Close your Qustodio account<\/h1>\r\n<p>When you close your account, all of your information is removed from Qustodio and can\u2019t be retrieved. This includes your children\u2019s activity history and rules. To start the process, complete the steps below:<\/p>\r\n<p><strong>1. Uninstall Qustodio from your kids\u2019 devices<br \/><\/strong>See how to uninstall Qustodio on <a href=\"https:\/\/help.qustodio.com\/hc\/en-us\/articles\/360005217357\" target=\"_blank\" rel=\"noopener\">Android<\/a>, <a href=\"https:\/\/help.qustodio.com\/hc\/en-us\/articles\/360005218017\" target=\"_blank\" rel=\"noopener\">iOS<\/a>, <a href=\"https:\/\/help.qustodio.com\/hc\/en-us\/articles\/360005221838\" target=\"_blank\" rel=\"noopener\">Windows<\/a>, <a href=\"https:\/\/help.qustodio.com\/hc\/en-us\/articles\/360005219297\" target=\"_blank\" rel=\"noopener\">Mac<\/a>, <a href=\"https:\/\/help.qustodio.com\/hc\/en-us\/articles\/360005217357\" target=\"_blank\" rel=\"noopener\">Chromebook<\/a>, and <a href=\"https:\/\/help.qustodio.com\/hc\/en-us\/articles\/360005217357\" target=\"_blank\" rel=\"noopener\">Kindle<\/a>.<\/p>\r\n<p><strong>2. Cancel your Premium subscription if you purchased via the App Store or Google Play<\/strong><br \/>See how to do this in our <a href=\"https:\/\/help.qustodio.com\/hc\/en-us\/\" target=\"_blank\" rel=\"noopener\">help center<\/a>. If you purchased via the Qustodio website, your subscription will be canceled automatically.<\/p>\r\n<p><strong>Ready to proceed? Select the product that you use:<\/strong><\/p>\r\n<ul>\r\n<li><a href=\"#close-account-family\">Qustodio for Families<\/a><\/li>\r\n<li><a href=\"#close-account-schools\">Qustodio for Schools<\/a><\/li>\r\n<li><a href=\"#close-account-business\">Qustodio for Business<\/a><\/li>\r\n<\/ul>\r\n<p>For full information on what will happen when you close your account, read our <a href=\"https:\/\/help.qustodio.com\/hc\/en-us\/articles\/360005446438\" target=\"_blank\" rel=\"noopener\">help article<\/a>.<\/p>\r\n<p><strong>Additional parents<\/strong><\/p>\r\n<p>If you signed up as an <a href=\"https:\/\/help.qustodio.com\/hc\/en-us\/articles\/4429156851217\" target=\"_blank\" rel=\"noopener\">additional parent<\/a>, you can only close your account from the Parents App or Web. Log in, go to your <strong>Account<\/strong> page, and select <strong>Close my account<\/strong>.<\/p>[\/et_pb_text][et_pb_code _builder_version=\"4.16.1\" _module_preset=\"default\" global_colors_info=\"{}\"]<script><!-- [et_pb_line_break_holder] -->\tjQuery(function($) {<!-- [et_pb_line_break_holder] -->\t\t$(\".close-account-modal\").iFrameResize();<!-- [et_pb_line_break_holder] -->\t\t\/\/ Close modal when clicking 'Cancel' button inside iframe.<!-- [et_pb_line_break_holder] -->\t\t$(window).on('message', function(e) {<!-- [et_pb_line_break_holder] -->\t\t\tvar origin = e.originalEvent.origin,<!-- [et_pb_line_break_holder] -->\t\t\t\tmessage = e.originalEvent.data;<!-- [et_pb_line_break_holder] -->\t\t\tif( origin === 'https:\/\/auth.qustodio.com' && message === 'close-account-modal-dismiss' ) {<!-- [et_pb_line_break_holder] -->\t\t\t\tvar $close_button = $( '.popup_outer_wrap .da-close' );<!-- [et_pb_line_break_holder] -->\t\t\t\t$close_button.trigger('click');<!-- [et_pb_line_break_holder] -->\t\t\t}<!-- [et_pb_line_break_holder] -->\t\t});<!-- [et_pb_line_break_holder] -->\t});<!-- [et_pb_line_break_holder] --><\/script>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" admin_label=\"Popup - 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