{"id":31914,"date":"2022-05-13T07:23:51","date_gmt":"2022-05-13T07:23:51","guid":{"rendered":"https:\/\/www.qustodio.com\/?page_id=31914"},"modified":"2022-05-13T15:09:31","modified_gmt":"2022-05-13T15:09:31","slug":"help-close-account","status":"publish","type":"page","link":"https:\/\/www.qustodio.com\/ja\/help-close-account\/","title":{"rendered":"\u30d8\u30eb\u30d7 |\u30a2\u30ab\u30a6\u30f3\u30c8\u3092\u9589\u9396\u3059\u308b"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16.1&#8243; _module_preset=&#8221;default&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.16.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Qustodio\u30a2\u30ab\u30a6\u30f3\u30c8\u3092\u9589\u9396<\/h1>\n<p>\u30a2\u30ab\u30a6\u30f3\u30c8\u3092\u9589\u9396\u3059\u308b\u3068\u3059\u3079\u3066\u306e\u60c5\u5831\u304cQustodio\u304b\u3089\u524a\u9664\u3055\u308c\u3001\u53d6\u5f97\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u306a\u304f\u306a\u308a\u307e\u3059\u3002\u3053\u308c\u306b\u306f\u304a\u5b50\u69d8\u306e\u30a2\u30af\u30c6\u30a3\u30d3\u30c6\u30a3\u5c65\u6b74\u3068\u30eb\u30fc\u30eb\u304c\u542b\u307e\u308c\u307e\u3059\u3002\u3053\u306e\u30d7\u30ed\u30bb\u30b9\u3092\u958b\u59cb\u3059\u308b\u306b\u306f\u3001\u4ee5\u4e0b\u306e\u624b\u9806\u3092\u5b8c\u4e86\u3057\u3066\u304f\u3060\u3055\u3044\uff1a<\/p>\n<p><strong>1\uff0e\u304a\u5b50\u69d8\u306e\u30c7\u30d0\u30a4\u30b9\u304b\u3089Qustodio\u3092\u30a2\u30f3\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u3057\u307e\u3059<br \/><\/strong><a href=\"https:\/\/help.qustodio.com\/hc\/en-us\/articles\/360005217357\" target=\"_blank\" rel=\"noopener\">Android<\/a>\u3001<a href=\"https:\/\/help.qustodio.com\/hc\/en-us\/articles\/360005218017\" target=\"_blank\" rel=\"noopener\">iOS<\/a>\u3001<a href=\"https:\/\/help.qustodio.com\/hc\/en-us\/articles\/360005221838\" target=\"_blank\" rel=\"noopener\">Windows<\/a>\u3001<a href=\"https:\/\/help.qustodio.com\/hc\/en-us\/articles\/360005219297\" target=\"_blank\" rel=\"noopener\">Mac<\/a>\u3001<a href=\"https:\/\/help.qustodio.com\/hc\/en-us\/articles\/360005217357\" target=\"_blank\" rel=\"noopener\">Chromebook<\/a>\u3001<a href=\"https:\/\/help.qustodio.com\/hc\/en-us\/articles\/360005217357\" target=\"_blank\" rel=\"noopener\">Kindle<\/a>\u3067Qustodio\u3092\u30a2\u30f3\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u3059\u308b\u65b9\u6cd5\u3092\u3054\u78ba\u8a8d\u304f\u3060\u3055\u3044\u3002<\/p>\n<p><strong>2\uff0eApp Store\u307e\u305f\u306fGoogle Play\u304b\u3089\u30d7\u30ec\u30df\u30a2\u30e0\u3092\u8cfc\u5165\u3057\u305f\u5834\u5408\u306f\u3001\u89e3\u7d04\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/strong><br \/><a href=\"https:\/\/help.qustodio.com\/hc\/en-us\/\" target=\"_blank\" rel=\"noopener\">\u30d8\u30eb\u30d7\u30bb\u30f3\u30bf\u30fc<\/a>\u3067\u5b9f\u884c\u65b9\u6cd5\u3092\u3054\u78ba\u8a8d\u304f\u3060\u3055\u3044\u3002Qustodio\u306e\u30a6\u30a7\u30d6\u30b5\u30a4\u30c8\u304b\u3089\u8cfc\u5165\u3057\u305f\u5834\u5408\u306b\u306f\u3001\u5951\u7d04\u306f\u81ea\u52d5\u7684\u306b\u89e3\u9664\u3055\u308c\u307e\u3059\u3002<\/p>\n<p><strong>\u5b9f\u884c\u3057\u307e\u3059\u304b\uff1f\u3054\u4f7f\u7528\u306e\u88fd\u54c1\u3092\u9078\u629e\u3057\u3066\u304f\u3060\u3055\u3044\uff1a<\/strong><\/p>\n<ul>\n<li><a href=\"#close-account-family\">Qustodio\u5bb6\u65cf\u5411\u3051<\/a><\/li>\n<li><a href=\"#close-account-schools\">Qustodio\u5b66\u6821\u5411\u3051<\/a><\/li>\n<li><a href=\"#close-account-business\">Qustodio\u4f01\u696d\u5411\u3051<\/a><\/li>\n<\/ul>\n<p>\u30a2\u30ab\u30a6\u30f3\u30c8\u3092\u9589\u9396\u3059\u308b\u3068\u8d77\u3053\u308b\u3053\u3068\u306b\u3064\u3044\u3066\u306e\u8a73\u7d30\u306f\u3001<a href=\"https:\/\/help.qustodio.com\/hc\/en-us\/articles\/360005446438\" target=\"_blank\" rel=\"noopener\">\u30d8\u30eb\u30d7\u8a18\u4e8b<\/a>\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n<p><strong>\u8ffd\u52a0\u306e\u4fdd\u8b77\u8005<\/strong><\/p>\n<p><a href=\"https:\/\/help.qustodio.com\/hc\/en-us\/articles\/4429156851217\" target=\"_blank\" rel=\"noopener\">\u8ffd\u52a0\u306e\u4fdd\u8b77\u8005<\/a>\u3068\u3057\u3066\u767b\u9332\u3057\u305f\u5834\u5408\u306f\u3001\u4fdd\u8b77\u8005\u5411\u3051\u30a2\u30d7\u30ea\u307e\u305f\u306f\u30a6\u30a7\u30d6\u30b5\u30a4\u30c8\u304b\u3089\u3057\u304b\u30a2\u30ab\u30a6\u30f3\u30c8\u3092\u9589\u9396\u3067\u304d\u307e\u305b\u3093\u3002\u30ed\u30b0\u30a4\u30f3\u3057\u3066\u30a2\u30ab\u30a6\u30f3\u30c8\u306e\u30da\u30fc\u30b8\u306b\u79fb\u52d5\u3057\u3001<strong>\u30a2\u30ab\u30a6\u30f3\u30c8\u3092\u9589\u9396\u3059\u308b<\/strong>\u3092\u9078\u629e\u3057\u307e\u3059\u3002<\/p>\n<p>[\/et_pb_text][et_pb_code _builder_version=&#8221;4.16.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<script><!-- [et_pb_line_break_holder] -->\tjQuery(function($) {<!-- [et_pb_line_break_holder] -->\t\t$(\".close-account-modal\").iFrameResize();<!-- [et_pb_line_break_holder] -->\t\t\/\/ Close modal when clicking 'Cancel' button inside iframe.<!-- [et_pb_line_break_holder] -->\t\t$(window).on('message', function(e) {<!-- [et_pb_line_break_holder] -->\t\t\tvar origin = e.originalEvent.origin,<!-- [et_pb_line_break_holder] -->\t\t\t\tmessage = e.originalEvent.data;<!-- [et_pb_line_break_holder] -->\t\t\tif( origin === 'https:\/\/auth.qustodio.com' && message === 'close-account-modal-dismiss' ) {<!-- [et_pb_line_break_holder] -->\t\t\t\tvar $close_button = $( '.popup_outer_wrap .da-close' );<!-- [et_pb_line_break_holder] -->\t\t\t\t$close_button.trigger('click');<!-- [et_pb_line_break_holder] -->\t\t\t}<!-- [et_pb_line_break_holder] -->\t\t});<!-- [et_pb_line_break_holder] -->\t});<!-- [et_pb_line_break_holder] --><\/script>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Popup &#8211; #close-account-family&#8221; module_id=&#8221;close-account-family&#8221; module_class=&#8221;popup&#8221; _builder_version=&#8221;4.16.1&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;646px&#8221; custom_padding=&#8221;10px||10px||true|false&#8221; da_is_popup=&#8221;on&#8221; da_popup_slug=&#8221;close-account-family&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.16.1&#8243; _module_preset=&#8221;default&#8221; width=&#8221;90%&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code _builder_version=&#8221;4.16.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<iframe id=\"close-account-family-iframe\" class=\"close-account-modal\" src=\"https:\/\/auth.qustodio.com\/ja\/iframe\/help\/close_account_modal\/family\" style=\"width: 100%\"><\/iframe>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Popup &#8211; #close-account-schools&#8221; module_id=&#8221;close-account-schools&#8221; module_class=&#8221;popup&#8221; _builder_version=&#8221;4.16.1&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;646px&#8221; custom_padding=&#8221;10px||10px||true|false&#8221; da_is_popup=&#8221;on&#8221; da_popup_slug=&#8221;close-account-schools&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.16.1&#8243; _module_preset=&#8221;default&#8221; width=&#8221;90%&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code _builder_version=&#8221;4.16.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<iframe id=\"close-account-schools-iframe\" class=\"close-account-modal\" src=\"https:\/\/auth.qustodio.com\/ja\/iframe\/help\/close_account_modal\/schools\" style=\"width: 100%\"><\/iframe>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Popup &#8211; #close-account-business&#8221; module_id=&#8221;close-account-business&#8221; module_class=&#8221;popup&#8221; _builder_version=&#8221;4.16.1&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;646px&#8221; custom_padding=&#8221;10px||10px||true|false&#8221; da_is_popup=&#8221;on&#8221; da_popup_slug=&#8221;close-account-business&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.16.1&#8243; _module_preset=&#8221;default&#8221; width=&#8221;90%&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code _builder_version=&#8221;4.16.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<iframe id=\"close-account-business-iframe\" class=\"close-account-modal\" src=\"https:\/\/auth.qustodio.com\/ja\/iframe\/help\/close_account_modal\/business\" style=\"width: 100%\"><\/iframe><!-- [et_pb_line_break_holder] -->[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Qustodio\u30a2\u30ab\u30a6\u30f3\u30c8\u3092\u9589\u9396 \u30a2\u30ab\u30a6\u30f3\u30c8\u3092\u9589\u9396\u3059\u308b\u3068\u3059\u3079\u3066\u306e\u60c5\u5831\u304cQustodio\u304b\u3089\u524a\u9664\u3055\u308c\u3001\u53d6\u5f97\u3059\u308b\u3053 [&hellip;]<\/p>\n","protected":false},"author":25,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"[et_pb_section fb_built=\"1\" _builder_version=\"4.16.1\" _module_preset=\"default\" da_disable_devices=\"off|off|off\" global_colors_info=\"{}\" da_is_popup=\"off\" da_exit_intent=\"off\" da_has_close=\"on\" da_alt_close=\"off\" da_dark_close=\"off\" da_not_modal=\"on\" da_is_singular=\"off\" da_with_loader=\"off\" da_has_shadow=\"on\"][et_pb_row _builder_version=\"4.16.1\" _module_preset=\"default\" hover_enabled=\"0\" global_colors_info=\"{}\" sticky_enabled=\"0\"][et_pb_column type=\"4_4\" _builder_version=\"4.16.1\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_text _builder_version=\"4.16.1\" _module_preset=\"default\" global_colors_info=\"{}\"]<h1>Close your Qustodio account<\/h1>\r\n<p>When you close your account, all of your information is removed from Qustodio and can\u2019t be retrieved. This includes your children\u2019s activity history and rules. To start the process, complete the steps below:<\/p>\r\n<p><strong>1. Uninstall Qustodio from your kids\u2019 devices<br \/><\/strong>See how to uninstall Qustodio on <a href=\"https:\/\/help.qustodio.com\/hc\/en-us\/articles\/360005217357\" target=\"_blank\" rel=\"noopener\">Android<\/a>, <a href=\"https:\/\/help.qustodio.com\/hc\/en-us\/articles\/360005218017\" target=\"_blank\" rel=\"noopener\">iOS<\/a>, <a href=\"https:\/\/help.qustodio.com\/hc\/en-us\/articles\/360005221838\" target=\"_blank\" rel=\"noopener\">Windows<\/a>, <a href=\"https:\/\/help.qustodio.com\/hc\/en-us\/articles\/360005219297\" target=\"_blank\" rel=\"noopener\">Mac<\/a>, <a href=\"https:\/\/help.qustodio.com\/hc\/en-us\/articles\/360005217357\" target=\"_blank\" rel=\"noopener\">Chromebook<\/a>, and <a href=\"https:\/\/help.qustodio.com\/hc\/en-us\/articles\/360005217357\" target=\"_blank\" rel=\"noopener\">Kindle<\/a>.<\/p>\r\n<p><strong>2. Cancel your Premium subscription if you purchased via the App Store or Google Play<\/strong><br \/>See how to do this in our <a href=\"https:\/\/help.qustodio.com\/hc\/en-us\/\" target=\"_blank\" rel=\"noopener\">help center<\/a>. If you purchased via the Qustodio website, your subscription will be canceled automatically.<\/p>\r\n<p><strong>Ready to proceed? Select the product that you use:<\/strong><\/p>\r\n<ul>\r\n<li><a href=\"#close-account-family\">Qustodio for Families<\/a><\/li>\r\n<li><a href=\"#close-account-schools\">Qustodio for Schools<\/a><\/li>\r\n<li><a href=\"#close-account-business\">Qustodio for Business<\/a><\/li>\r\n<\/ul>\r\n<p>For full information on what will happen when you close your account, read our <a href=\"https:\/\/help.qustodio.com\/hc\/en-us\/articles\/360005446438\" target=\"_blank\" rel=\"noopener\">help article<\/a>.<\/p>\r\n<p><strong>Additional parents<\/strong><\/p>\r\n<p>If you signed up as an <a href=\"https:\/\/help.qustodio.com\/hc\/en-us\/articles\/4429156851217\" target=\"_blank\" rel=\"noopener\">additional parent<\/a>, you can only close your account from the Parents App or Web. 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