How do I change my email notifications?

When you sign up at Qustodio, your account is set by default to send you a report everyday and for each child. This reports contains a summary of the activity done on all devices associated to that child's profile.


How to change your notification settings
 

If you do not wish to receive this report, or if you want to receive a weekly summary also, or instead, you can change your settings. There is an email notifications section in your Family Portal that allows you to define which reports you will receive. We currently offer two options:

  • Daily reports
  • Weekly summary

To change your notification settings, simply visit your Family Portal and find a dropdown on the top right of the page, choose Settings > Notifications. There, toggle the Daily and/or Weekly summary option to Yes / No, to receive or not daily/weekly notifications.


How to opt out of other notifications
 

To unsubscribe from other email notifications (newsletter, special offers, platform maintenance, etc.), send us an email to unsubscribe@qustodio.com from the email address associated with your Qustodio account and we will opt you out.


 

Do you see a different interface from the one described above? If so, please follow the steps below:

When you sign up at Qustodio, your account is set by default to send you a report for each child every day. These reports contain a summary of the activity recorded on all devices associated with the child’s profile.

How to change your notification settings

If you don’t want to receive reports, or if you prefer to receive a weekly summary instead, you can easily change your settings. 

1. Log into your account at https://family.qustodio.com/

2. From the sidebar on the left-hand side, click Your Account

3. Scroll to the bottom of the page where you will see the “Notifications” menu. You will see two options for Daily Email Reports and Weekly Email Summary. Click the switches beside the notifications that you wish to receive.  


How to opt-out of other notifications

To unsubscribe from other email notifications (newsletter, special offers, platform maintenance, etc.), send us an email to unsubscribe@qustodio.com from the email address associated with your Qustodio account and we will opt you out.