Direct messages, or DMs, are one of the main ways children stay connected with their friends – but they can also bring risks, such as cyberbullying, scams, and inappropriate content.
To better help parents protect their kids from potential dangers in their DMs, we’ve expanded our Social monitoring feature to include Snapchat, TikTok, and X on Android devices. Qustodio parents will now receive an alert whenever a concerning message is detected from these apps, as well as via text, WhatsApp messages, and Instagram* DMs.
How it works
Snapchat, TikTok, and X direct message monitoring is automatically enabled if your child has these apps on their Android device and you are a Premium Complete subscriber – no setup is needed.
Alert notifications
Whenever a risky message is detected, you’ll receive an instant alert via push notification and email. The alert appears in your timeline and includes the sender’s nickname, a preview of the message, and the type of concern, such as bullying, violence, or body image.
A detailed and clear view
Tapping the alert opens a detailed view with concerning messages highlighted, up to three earlier messages for context, the group name (if applicable), device used, and time of detection.
All the information is presented clearly and simply, helping you quickly grasp the situation and take any necessary action.
*Instagram, Snapchat, TikTok, and X message alerts are only available for Android.
